By Jay Thomsen, Project Manager
Vogel Bros. Building Co. will be celebrating 89 years in business this December, but we have been building for over 130 years. Throughout our history we’ve built trusted, long-term relationships with our customers. Last summer we were approached by a longstanding client to represent them as an owner’s representative. Since this was outside of our typical services, we had a decision to make.
The decision to represent them was quite easy once we simplified it to the following core principles.
Listen. We listened to the customer’s vision and desire for us to fill a role that was outside of our core business. By listening, we understood where Vogel Bros. Building Co. could provide value.
Mission. Vogel Bros. Building Co.’s mission is “To continually improve our services in order to enhance the lives of the people in the communities we serve.” This project would have an impact on hundreds of people, families and staff for years to come.
Culture. The cultural alignment with this customer has grown for nearly seven decades. Their mission is to “improve the lives of older adults living the greater Madison area – as well as the lives of their families.” The similarities to Vogel Bros. mission could not be more evident.
Humility. There will be a builder on the project team. Vogel Bros. ability to be our customer’s champion and work side by side with our competition, will be a huge key to the success of the project. The entire team needs to be pulling in the same direction even if we are not physically building the project.