By Matthew Schultz, Project Manager
Construction is our industry, and we’re experts in our field. It’s very easy for those in this industry to see a set of plans and instantly visualize the end result. But for our customers, they are experts in their field. And that might be skilled nursing or biotechnology or retail; but it certainly isn’t construction. When a customer approaches us with their need, it’s important to remember that those customers already have a primary job, and adding a construction or renovation project into the mix can be daunting. An important aspect of customer service in the construction industry is an understanding that not everyone can look at a blueprint and visualize in three-dimension what a finished room will look like, and having a solution to accommodate those customers is paramount. To help visually communicate the design or layout, Vogel Bros. will use an array of tools from computer generated models to building full-scale mock-ups like we did at Columbus Community Hospital.
Columbus Community Hospital
Vogel Bros. recently completed a 30,000 sq ft surgery center addition and renovation at the Columbus Community Hospital that included three operating rooms, and endoscopy suite, sterile prep and pack area, decontamination area, 10 prep/recovery rooms, and PACU and general/public post-surgery consultation rooms. Due to the sensitive nature of this space, it was critical that everything that went into these rooms was exactly where it needed to be. Who better to tell the architect and construction team if things are in the right locations, than those who will be using the space?!
We created full-scale Operating Room mock-ups, a full scale Endoscopy Room mock-up, and Prep and Recovery Room mock-ups all before any mechanical, electrical or plumbing (MEP) systems were installed. The mock-ups included physically building out the cabinets, positioning of the surgery tables, identifying outlets and emergency outlets, placement of LCD screens, and locating the medical gas plug-ins, time clocks and gas booms. The hospital staff appreciated being able to actually see their work environment. Being able to physically touch and see the locations resulted in several changes and reconfigurations of the MEPs but allowed the staff to make adjustments to improve their work space and optimize their patient care. This process required a lot of coordination, but saved a lot of money in change orders.